Shipping & Delivery
By default, all autographed items are given free shipping through First Class Air Mail. If you live in Europe, normally you should receive your package within 7-10 business days. Items sent to Australia and Asia average a delivery time of 3 weeks. Expedited shipments have a tracking number and can be followed online. You will receive automated notifications via email that will keep you up to date at all times.
NOTE: Times of delivery are non-binding estimates. However, even when we have no control over the postal/courier services we strive to achieve a fast delivery. In the event your Expedited Shipment did not make it within the expected time frame, we will reimburse shipping costs.
During Holiday Seasons, some delays might be expected.
Returns & Replacements
Purchaser has a 15-Day Return privilege. This 15-Day Return period starts at the time merchandise is delivered to purchaser. Reason for the returning of goods is not required from purchaser, who can request a refund less postage costs.
Please contact us for an authorization (RMA) number before returning merchandise: email@example.com (No returns will be accepted without a Return Merchandise Authorization number).
Every item is cataloged with the intent of accuracy. In the event of an inadequately description of item, such item must be returned within fifteen days of receipt. A store credit will be issued in the case of an unresolved dispute over condition.
If any substantial defect, not described at GoAutographs, is found by the purchaser, item/s will be returned within the 15-Day Return privilege for a full refund or store credit which will include original shipping costs paid by purchaser.
GoAutographs.com is not liable for consequential damages or damages caused while merchandise is in transit. Insurance is always provided as an option during check-out prior to completion of purchase.
Each signed item is unconditionally guaranteed genuine without time limit. Should a third party's opinion deem an item to be "probably not authentic", original purchaser must contact us at firstname.lastname@example.org.
The placing of an order constitutes knowledge of and acceptance of the above Terms of Returns and Refunds.